Acceptable Use Policy (AUP)
(contact email: [email protected], [email protected])
Use of our service constitute the acceptance
"RVH", "Real Value Hosting",
"We", "Us", "Our" refer to Real Value Hosting
whose online presence is at http://www.realvaluehosting.com/ while
"You", "your", "client", "customer" refer
to any party that uses our service. We here
at Real Value Hosting strive to provide the highest
level of service to its clients. For that
purpose we have laid down the following rules
and guidelines for the benefit and protection
of both you and us. As responsible individuals
we must understand the following as the basis
of Code of ethics for the Internet in general.
We support the uncensored flow of information and ideas over the Internet and do not actively monitor subscriber activity under normal circumstances. Similarly, we do not exercise editorial control over the content of any web site, e-mail transmission, newsgroups, or other material created or accessible over or through the services, except for certain proprietary Web sites. However, in accordance with our TOS (Terms of Service), we may remove any materials that, in our sole discretion, may be illegal, may subject us to liability, or which may violate this AUP. Real Value Hosting may cooperate with legal authorities and/or third parties in the investigation of any suspected or alleged crime or civil wrongdoing. Your violation of this AUP may result in the suspension or immediate termination of either your Real Value Hosting account or other actions as detailed below without notice, based upon the nature of the violation
This document is intended to provide a basic understanding of RVH's Acceptable Use Policy (AUP). The following are guidelines for the establishment and enforcement of our AUP. If a account violates this Acceptable Use Policy or our TOS, we reserve the right to terminate your service without notice. We prefer to advise customers of inappropriate behavior and any necessary corrective action, however based on the nature of the violation, could result in immediate termination of service.
The following constitute violations of this AUP:
Our services may not be used for illegal purposes, or in support of illegal activities. We reserve the right to cooperate with legal authorities and/or injured third parties in the investigation of any suspected crime or civil wrongdoing.
Harm or Endangerment to other people
You may not use our service to harm, or attempt to harm, minors in any way, including, but not limited to child pornography, or use our service to transmit any material (by e-mail, uploading, posting or otherwise) that threatens or encourages bodily harm or destruction of property.
Forgery or impersonation
Adding, removing or modifying identifying network header information in an effort to deceive or mislead is prohibited. Attempting to impersonate any person by using forged headers or other identifying information is prohibited. The use of anonymous remailers or nicknames does not constitute impersonation.
Keeping your account up-to-date
It is mandatory for all the resellers to keep their reseller accounts up-to-date. You MUST delete the domains from the servers which are not pointed/working from our servers. For example, if a domain has got expired or your client has cancelled the hosting, than you must delete this account from the servers after appropriate time. You must audit and clean-up your hosting account periodcally.
Real Value Hosting fully supports safelists as long as they are on their own dedicated servers. These types of sites use a great deal of resources and can't be supported through our website or Reseller programs. We also require that these lost be carefully policed and comply with all state (Massachusetts) and federal (United States) law (regardless of where the site are located). Failure to abide by these laws constitutes spamming and will be subject to our spamming policy. Please review it below, it is quite severe and will be enforced without exception or limits.
Unsolicited E-mail, News Bombing (SPAM)
Use of our service to transmit any unsolicited commercial or unsolicited bulk e-mail is expressly prohibited. Violations of this type will result in the immediate termination of the offending account. Anyone hosting websites or services on their server that support spammers or cause any of our IP space to be listed in any of the various Spam Databases will have their server immediately removed from our network. The server will not be reconnected until such time that you agree to remove any and all traces of the offending material immediately upon reconnection and agree to allow us access to the server to confirm that all material has been completely removed. Severe violations may result in immediate and permanent removal of the server from our network without notice to the customer. Any server guilty of a second violation will be immediately and permanently removed from our network without notice. Malicious intent to impede another person's use of electronic mail services or news will result in the immediate termination of the offending account.
Copyright or trademark infringement
Use of our service to transmit any material (by e-mail, uploading, posting or otherwise) that infringes any copyright, trademark, patent, trade secret or other proprietary rights of any third party, including, but not limited to, the unauthorized copying of copyrighted material, the digitization and distribution of photographs from magazines, books, or other copyrighted sources, and the unauthorized transmittal of copyrighted software. Use of our service to collect, or attempt to collect, personal information about third parties without their knowledge or consent. Distribution and/or posting of copyrighted or the aforementioned infringements will not be tolerated.
Use of our service for any activity which affects the ability of other people or systems to our Services or the Internet. This includes "denial of service" (DOS) attacks against another network host or individual user. Interference with or disruption of other network users, services or equipment is prohibited. We will not tolerate any subscriber attempting to access the accounts of others, or penetrate security measures of other systems, whether or not the intrusion results in corruption or loss of data. We do not allow hosting of IRC, IRC Bots or eggdrops on our network. Accounts found hosting this material will be subject to immediate cancellation without refund. Use of our service to access, or to attempt to access, the accounts of others, or to penetrate, or attempt to penetrate, security measures of Real Value Hosting or another entity's computer software or hardware, electronic communications system, or telecommunications system, whether or not the intrusion results in the corruption or loss of data, is expressly prohibited and the offending account is subject to immediate termination.
You are responsible for any misuse of your account, even if the inappropriate activity was committed by a friend, family member, guest or employee. Therefore, you must take necessary steps to ensure that others do not gain unauthorized access to your account. In addition, you may not use your account to breach security of another account or attempt to gain unauthorized access to another network or server.
RVH accounts operate on shared network resources. Excessive use or abuse of these resources by one customer may have a negative impact on all other customers. Misuse of network resources in a manner which impairs network performance is prohibited by this policy and may result in termination of your account.
Reporting of Violations
(contact email: [email protected], [email protected])
Real Value Hosting requests that if you believe that there is a violation of this AUP, direct the information to the [email protected]. If possible, please provide the IP address used to commit the violation, date and time of the violation, evidence of the violation and as much details as possible.